Every Statement Sofa includes a 10-year structural warranty, covering faults in the frame, joints, or suspension that arise through everyday domestic use.

Should an issue occur within this period, we’ll arrange a repair or replacement at no extra cost to you.

We want every Statement Sofa to feel perfectly at home in your space. If something isn’t quite right, our Customer Care team is here to help.

You can request a return within 14 days of delivery by contacting us at the email below.

To be eligible for a refund, returned items must be:

• Unused
• Unassembled
• Returned in their original packaging

In the unlikely event that your item arrives damaged or with parts missing, please get in touch with our team as soon as possible.

We’ll work quickly to resolve the issue, whether that means sending replacement parts or arranging a return.

Once your item has been collected and inspected at our warehouse, we’ll process your refund. Returns are arranged via our two-person delivery and collection service. A £39.99 collection fee will be deducted from your refund. No collection fee applies for faulty or incorrect items.

Refunds are issued to your original payment method and typically appear within 5–10 working days of the item being received.