Your home is the only place to truly experience a sofa. That is why you have 60 days from the date of delivery to live with your new sofa and make sure it is the perfect fit.

You are welcome to assemble and use your sofa normally during the trial. If you decide it is not quite right, contact our Customer Care team before the end of the 60 day period to arrange a return and receive a refund.

We understand that your sofa needs to be experienced at home. It does not need to remain unused or unassembled to qualify for the 60 day home trial.

To be eligible for a return under the home trial, your sofa must be:

• Kept in clean and well cared for condition
• Free from damage, stains, marks, scratches and excessive wear
• Free from smoke, pet and other strong odours
• Used only for normal domestic purposes
• Complete with all cushions, legs, fixings and supplied accessories

Unless otherwise stated on the product page, the 60 day home trial applies to standard sofas purchased directly from Statement Sofas.

The home trial does not apply to:

• Bespoke, personalised or specially customised items
• Items made using a customer supplied fabric
• Clearance, ex display or final sale items marked as non returnable
• Items that have been damaged, altered or used beyond normal domestic use

In the unlikely event that your sofa arrives damaged, incomplete or different from what you ordered, please contact our team as soon as possible.

We may ask you to provide photographs so that we can understand the issue and arrange the most appropriate solution. This may include replacement parts, a repair, a replacement sofa or a return and refund.

No collection fee will apply where an item is faulty, damaged on arrival, incomplete or supplied incorrectly.

Returns are arranged through our two person collection service. For returns made under the 60 day home trial, a £39.99 collection fee will be deducted from your refund.

Once your sofa has been collected and inspected, we will confirm the outcome of your return and process any refund due to your original payment method.

Refunds are normally processed within 5 to 10 working days of the sofa being received and inspected. Your bank or payment provider may require additional time for the funds to appear in your account.

Every Statement Sofa includes a 10 year structural warranty covering faults in the frame, joints or suspension that arise through normal domestic use.

If a covered structural fault occurs during this period, we will assess the issue and arrange an appropriate repair or replacement at no extra cost.