Privacy policy

PRIVACY POLICY
Effective Date: 31 July 2025
Last Updated: 31 July 2025

At Statement Sofas ("we", "us", or "our"), we are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.statementsofas.com and purchase from us.

WHAT INFORMATION WE COLLECT
We may collect the following types of personal information:

Contact details: name, address, phone number, and email address
Order information: items purchased, payment method, billing and delivery addresses
Account information: login credentials, preferences (if you create an account)
Technical data: IP address, browser type, device information, cookies
Marketing preferences: your consent to receive newsletters or promotions

HOW WE USE YOUR INFORMATION
We use your information to:

Process and fulfil your orders
Communicate with you about your purchase or enquiry
Provide customer support
Improve our website, products, and services
Send marketing (if you opt in)
Comply with UK legal requirements (e.g., tax and accounting)

SHARING YOUR DATA
We only share your data with trusted third parties for the purposes described above:

Shopify Inc. (our e-commerce platform provider)
Payment gateways like Shopify Payments, PayPal, or Klarna (if applicable)
Shipping providers such as DPD, Royal Mail, or others
Email platforms if you’ve opted in to marketing (e.g. Klaviyo or Mailchimp)
Professional service providers (legal, tax, IT support, etc.)

We will never sell your personal data.

MARKETING PREFERENCES
If you subscribe to our marketing emails, you can opt out at any time by:

Clicking "unsubscribe" in any of our emails
Contacting us directly at info@statementsofas.com

We’ll never send spam or share your data with third-party advertisers.

YOUR RIGHTS
Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your data (in certain cases)
Withdraw consent to marketing at any time
Object to certain uses of your data
Make a complaint to the ICO

To exercise your rights, email us at info@statementsofas.com

COOKIES
We use cookies to:

Keep your shopping cart active
Track website usage for analytics
Improve your shopping experience

You can control cookies via your browser settings. See our full Cookie Policy for more info.

HOW WE KEEP YOUR DATA SAFE
We use industry-standard security measures such as SSL encryption, password protection, and limited access controls. Shopify securely stores your data on servers protected by firewalls.

DATA RETENTION
We retain your information only as long as needed to fulfil your order or meet legal obligations (such as tax or accounting laws).

CONTACT US
Have questions about this Privacy Policy or how your data is handled?

If you're not satisfied, you can contact the Information Commissioner’s Office (ICO):
https://www.ico.org.uk