Effective Date: 14 Feb 2025

At Statement Sofas, we’re committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, and protect your information when you use our website, make a purchase, or get in touch with our team.

1. Who We Are

Statement Sofas is an independent business based in the UK, offering premium, design-led furniture. For any questions about how we handle your data, please contact:

Email: customer.care@statementsofas.com

2. What We Collect

We may collect and process the following personal data:

• Contact information – such as your name, email address, phone number, and delivery address
• Order and payment details – securely processed via trusted third-party providers (we do not store card details)
• Order history – including items purchased, delivery status, and returns
• Technical data – such as your IP address, browser type, and how you interact with our site (via cookies)

3. How We Use Your Information

We use your personal data to:

• Process and fulfil your orders
• Manage payments and refunds
• Keep you updated about your delivery
• Respond to your customer service enquiries
• Improve our website and services
• Send marketing communications (only with your consent)

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Contractual obligation – to fulfil your purchase
• Legal compliance – for tax, accounting, or regulatory purposes
• Legitimate interests – such as improving our customer experience
• Consent – for marketing communications (which you can opt out of at any time)

5. Marketing Preferences

If you choose to subscribe, we may send you emails with product news, offers, or updates. You can unsubscribe at any time using the link in any email or by contacting us directly.

We never sell or share your data with third parties for marketing purposes.

6. Data Storage and Security

We take your privacy seriously. Your data is stored securely and only accessible to authorised individuals. We use trusted technology partners to process and protect your information in line with industry standards.

We retain your data only as long as necessary for the purposes set out above or to comply with legal obligations.

7. Your Rights

Under UK data protection laws (UK GDPR), you have the right to:

• Access the data we hold about you
• Correct inaccurate or incomplete data
• Request that we delete your data (where appropriate)
• Withdraw consent for marketing at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email